Policies
Your privacy is our concern
Martin Henry Coffee has developed information practices to assure that your privacy is respected and your personal data is protected. Our Privacy Policy discloses Martin Henry’s online information practices for handling personal and non-personal information, which is meant to comply with applicable local laws and regulations. Please read this Privacy Policy carefully before fully accessing our web page.
How your information is used
Martin Henry Coffee is a small business, totally dependent on the loyalty of our customers. In this vein, we will not sell, rent, loan or lease your personally identifiable information to others. Other parties may only obtain your information as covered by law such as through a subpoena.
Non-personally Identifiable Information
As a visitor to the Martin Henry Coffee webpage, you may read different pages on the web without providing any personal information. Our web page server does collect and aggregate information indicating, among other things, which pages were visited, the order in which they were visited, and which hyperlinks were "clicked". Such information is not linked to any of your personally identifiable information. The non-personally identifiable information we collect helps us to identify the most popular areas of our web page and determine the importance of the information we provide to our customers.
Personally Identifiable Information
Our webpage allows online secure shopping transactions whereby you can order our products. In the future, we will offer the availability of online newsletters, new product announcement and upcoming special event notification. The types of personally identifiable information that may be collected through these processes are: name, address, E-mail address, telephone number, fax number, credit card information, and information about your interests in and use of various products and services. This information will be physically and electronically secured. The use of this information will be only used by Martin Henry Coffee employees for the sole purpose of transacting your personal business request[s].
Cookies
Cookies are text files that store some information on your computer's hard drive and allow our systems to recognize your browser. Cookies collect information like IP addresses, operating systems and browser software, but they do not collect any personal information. Cookies let you customize your experience at our Site. We also use cookies to record anonymous information pertaining to particular web pages viewed, which helps us in analyzing trends, tracking user's movement, and gathering broad demographic information for aggregate use. This information helps us analyze what content on our webpage is of importance to you.
How We Protect Your Information
To prevent unauthorized access or disclosure, to maintain data accuracy and to ensure the appropriate use of information, we have put into place physical, electronic and managerial procedures to safeguard the information that we collect online. We use encryption when collecting or transferring data such as credit card information.
Return Policy
At this time we cannot accept returns on shipped coffees. We do guarantee that your coffee will arrive fresh, as it is roasted especially for you the day before it is shipped. The coffee we ship to you will be of highest quality and freshness.
Any questions regarding these policies should be directed to Debi L. Bennett, President, using the contact page.
Last updated on January 25, 2008.
